Personal data

Abilix Soft is a registered personal data controller.

Based on the requirements of the GDPR and our right to collect and process personal data, please familiarize yourself with the terms and process of using the data.

1. Purpose of working with personal data
The Clowbe.bg platform uses the provided personal data to carry out its regulated activity of providing company services and to fulfill the marketing and advertising goals of the company.

2. Methods of collecting personal data
The Clowbe.bg platform processes personal data that is provided only with the express consent of the person.  The data is provided voluntarily on the company's website, in places with a clear explanation of the purpose for which the data is required, such as a subscription to an electronic newsletter and a request for analysis. Data is also provided on paper when concluding contracts with our clients.

3. How the provided personal data will be used
The provided personal data is used solely for the preparation of personalized electronic messages, issuing invoices and notifications regarding the activity and the services offered.

4. Storage period
The Clowbe.bg platform stores the collected personal data as follows:
- For persons with contractual relationships: up to 3 years after termination of the contractual relationship.
After the specified period, the data is deleted.

5. Rights of the person
Any person who has provided personal data to Clowbe.bg has the following rights:
- At any time, to request a change to the provided data
- At any time, to declare that they do not want their data to be processed any more.
- By invoking the “right to be forgotten&rdash; the data about the person to be permanently deleted.

6. Storage, control and security measures 
The Clowbe.bg platform collects, processes and takes good faith and lawful care of the provided personal data and complies with a privacy policy. Clowbe.bg does not provide or resell the collected personal data to third parties. The personal data provided is stored electronically, recorded on the company's technical media, and all physical documents containing personal data are locked.

The following measures have been taken to limit access to the data and ensure its security:

The security procedures on all servers include daily archiving and backup of data, which ensures that the data will not be deleted or lost. Different levels of protection have been implemented to monitor and ensure the privacy and security of data.

Location and access to servers and their data:

- All our servers are located in specialized buildings with physical security
- Physical access to the servers is monitored and controlled by video surveillance
- Access to the server rooms is regulated by an electronic access control system and classic mechanical locks
- Physical access to the servers is possible only for authorized employees, after approval by a person in charge. For each unlocking of a server cabinet, there is approval from at least two people.

Awareness and notification in case of violation

Server monitoring systems monitor server behavior and workflows in real time. This allows us to detect various attempts to compromise your server and take preventive countermeasures. This way, you are immediately notified of what is happening. The connection to the virtual server is encrypted via an SSL certificate, which protects you from eavesdropping on your communication.

Security breach procedure

If a security breach of the provided personal and company data, theft or information leakage is detected, we are obliged to immediately notify all victims. The obligation to notify individuals is waived if sufficient measures have been taken and implemented to ensure the inaccessibility of the data.

Additional information can be read in the General Terms and Conditions of Clowbe.bg